We are adapting our services so that we can remain by your side and guarantee we deliver the best service ever.
We want to share with you some of the measures that we are putting in place for orders, returns and deliveries.
STORES & OUTLETS
Please note that our stores and outlets in UK are closed until further notice.
Given the emergency, we do not, as yet, have a definite date for reopening, but if you sign up for our newsletter you will be among the first to know when we will reopen with a smile once again in our boutiques. SIGN UP
Our products are still available on our website.
There may be delays due to the ongoing emergency but we are working to guarantee the best service ever.
Please be present to sign when your order is delivered.
All the delivery companies we work with are adapting their procedures to guarantee your safety and that of our collaborators.
Our pick up service at Pickup Points or in our stores is not available at the moment.
If you have an order waiting to be picked up at one of these pick-up points, you can contact us for more info and we guarantee you will be refunded.
Our courier pick-up points are closed for the moment.
We have therefore decided to guarantee that online orders can be returned up to 30 days after delivery.
If you are not sure how to return goods to us, please contact us and we are here to answer any questions you may have.
Please note that you can continue to contact us if you have any doubts or require info: our customer service department is here to answer all your questions from Monday to Friday from 9:00 until 18:00.
Phone: (+44) 122 379 0684